Shipping policy

Clonzioo Shipping Policy

At Clonzioo, we strive to ensure that your order arrives as quickly and safely as possible. Below is a breakdown of our shipping policy:

Processing Time:

Orders are typically processed within 1–2 business days of receipt, excluding weekends and holidays.
Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Delivery Times: We offer the following shipping options:

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day (Available only for orders placed before 12 PM EST)

Shipping Rates:

International Shipping:

We currently ship to select international destinations. International shipping rates vary based on location, and delivery times may range from 7–14 business days.
Customs duties and taxes may apply, and the customer is responsible for paying these charges.

Order Tracking:

Once your order has shipped, you will receive an email with a tracking number so you can follow your order's journey.

Missing or Damaged Items:

If your order is missing or damaged, please contact our customer support team at support@clonzioo.com within 7 days of receiving your order.
We will work with you to resolve the issue, whether through a replacement or refund.

Address Changes:

Once an order has been shipped, we are unable to change the shipping address. Please double-check your details before completing the purchase.

Important Notes:

We are not responsible for delays caused by customs, natural disasters, or other unforeseen circumstances beyond our control.
If you have any questions about our shipping policy or need help with your order, please reach out to our customer support team.

Thank you for choosing Clonzioo! We hope you enjoy your new clothing.

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